Privacy Policy

1. What Data We Collect

When you get in touch with us via our contact form or by phone or email, we may collect:

• Your name
• Email address
• Phone number
• The content of your message or enquiry

We only collect information that you provide to us directly.

2. How We Use Your Data

We use the information you provide to:

• Respond to your enquiries about our shutters and blinds
• Arrange home surveys and consultations
• Provide quotes and follow up on orders
• Communicate with you about our services

3. Sharing Your Data

We do not sell, trade or share your personal data with any third parties. Your information stays with us and is used solely for the purposes described above.

4. Data Retention

We keep your personal data only for as long as it is needed to fulfil the purpose for which it was collected — typically for the duration of your enquiry or project. Once your data is no longer required, it is securely deleted.

5. Your Rights Under UK GDPR

Under the UK General Data Protection Regulation, you have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — ask us to update or correct inaccurate information
• Deletion — request that we delete your personal data
• Objection — object to how we process your data

To exercise any of these rights, simply get in touch using the contact details below. We aim to respond to all requests within 30 days.

6. Cookies

Our website uses Google Analytics to help us understand how visitors use the site. Google Analytics sets cookies to collect anonymous information such as the number of visitors and the most popular pages. No personally identifiable information is collected through these cookies.

You can control or disable cookies through your browser settings at any time.

7. Contact Us

If you have any questions about this privacy policy or would like to make a data request, please contact us: